4 Things Medical Assistants Can Do to Improve the Patient Experience

Categories: Medical Assisting

As a medical assistant, you wear many different hats. From taking patient vital signs to sterilizing equipment, it’s important to have the right skills and knowledge to do each task correctly. But being a medical assistant isn’t just about taking patient medical info or giving injections, it’s also about making sure that the patient is well taken care of and happy. Here are 4 things a modern medical assistant can do to help patients have a better experience during and after the visit. 1. Be respectful and friendly. Whether you’re working emergency at a hospital or front desk at an office, it’s important to remember that you are the face of the practice. Medical assistants are often the ones who spend the most time with a patient during their visit, so do your best to create a rapport, respect their privacy, and make sure they’re comfortable whenever possible. 2. Follow…

Phlebotomists: the Lifeblood of the Healthcare Industry

Categories: Phlebotomy

Healthcare professionals are in demand these days. Let’s face it – people are always going to get sick, and there will be a need for those who can do their part to help others get better. As a key player in the diagnostic process, a Phlebotomist, possesses the specialized expertise needed in a variety of medical facilities. Phlebotomists play a vital role in patient health as they are the individuals responsible for drawing and collecting patient blood samples. Phlebotomy Technicians work in hospitals, clinics, blood banks, and even in laboratories. Not only do Phlebotomists draw blood, but they also explain procedures to patients, assist in patient recovery, label and organize specimens, and verify records. Perhaps one of the most important components of a Phlebotomist’s job is easing patients’ fears. Many people have a fear of needles, blood, or both, so Phlebotomists with the ability to minimize a patient’s anxiety before…